Last Modified: July 7, 2022

Respecting your privacy is paramount to Entheos Transformational Coaching (“Company,” “we,” “us,” or “our“). We are committed to ensuring compliance with this privacy policy (“Policy“) with respect to your Personal Information (defined below). 

This Policy describes how we collect, use, and share Personal Information provided by users (“you” or “your“) through our website (the “Website“) or through any electronic correspondence between you and the Company, as well as your rights regarding the information we collect.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you object to the collection, use, and/or sharing practices described in this Policy, you may not use our Website. By using our Website, submitting information, and/or using our services available through the Website, you agree to let us collect and use your information as described in this Policy. 

This Policy may change from time to time, so please check the Policy periodically for updates (see “Changes to Our Privacy Policy“). 

Personal Information We Collect

The Company collects information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to any individual or a household (“Personal Information“). The Company also collects non-Personal Information that cannot be linked or associated with any individual person or household. When non-Personal Information is combined with other information so that it does identify an individual person, we treat that combination as Personal Information. 

We may collect, use, store and transfer different kinds of Personal Information about you, which we have grouped together as follows:

• Identifiers such as first name, last name, alias, or similar unique personal identifier.
• Financial Information such as credit or debit card information, payment details, or other payment information.
• Contact Information such as your email address, telephone number, or postal address.
• Marketing and Communications Information such as your preferences and consent in receiving marketing correspondence, email communications, and your communication preferences, or message content from support requests.
• Technical Information such as internet protocol (IP) address, device type, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access our Website.
• Usage Data which includes information about how you use our Website and services, such as length of stay, clickstream, and activity on the site (search query logs, pages viewed, etc.).
• Profile Data, such as username or password.
• Inference Data including inferences drawn from the Personal Information identified above.

If You Do Not Provide Personal Information

Where we need to collect Personal Information by law or pursuant to an agreement we have with you, and you do not provide that data when requested, we may not be able to perform the agreement (for example, to provide you with products or services). In that case, we may have to cancel a product or service that you are seeking from us.

Information You Provide to a Third Party

The Company does not control third-party websites or applications and is not responsible for any information they collect. The information collection practices of a third-party are governed by its privacy policy. It is your choice to enter any website or application owned by a third-party. We recommend that you read its privacy policy if you choose to do so.

Children’s Privacy

The Website is intended for adult use only and is not directed towards anyone under the age of 18. If you are under the age of 13, you are not authorized to provide us with any Personal Information. If the parent or guardian of a child under 13 believes that the child has provided us with any Personal Information, the parent or guardian of that child should notify us at info@cwketc.com to have this Personal Information deleted from our files.

How We Collect Personal Information

Information You Provide to Us 

The Company may collect Personal Information from you that you voluntarily provide to us in various ways, including, but not limited to:

• Creating an account with us.
• Calling, emailing, texting, or otherwise communicating with us.
• Signing up for a promotion through the Website.
• Responding to surveys or marketing emails.
• Placing an order or purchasing products or services from us or otherwise interacting with our Website.

Information We Collect When You Use the Website

As is true of most websites, we receive and store certain types of Personal Information whenever you interact with us online. As you navigate through and interact with our Website, we may use automatic data collection technologies and/or tracking technologies to collect certain information about your equipment, browsing actions, and patterns, such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, and/or traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

The information we collect automatically is only used to help us improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 

• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. 

• Web Beacons. Pages of our the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

When you access and use our Website and platforms from your mobile devices, we receive data from that mobile device. This may include your device ID, IP address and device type. You may manage how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

Information We Collect From Third Parties

We collect Personal Information from various third parties, including those listed below. The collection, use, and disclosure of Personal Information received from third parties is governed by the privacy policies listed on the website where the information was submitted by the user. Third parties may send their own cookies and pixel tags to you, and may collect information and use it in a way inconsistent with this Policy. Please carefully review these third-party privacy policies to understand how your information may be collected, used and disclosed by these third parties.

Third Party Service Providers. We collect Personal Information from service providers including payment processors, website hosting providers, email service providers, website development providers, and marketing/advertising providers.

Google Analytics.  We use third party cookies provided by Google Analytics to assist us in better understanding our website visitors.  These cookies collect IP address and usage data, such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting our website. Based on this information, Google Analytics compiles data about website traffic and interactions, which we use to offer better user experiences and tools in the future.  For more information on how to opt-out from Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

Your “Do Not Track” Browser Setting

Some web browsers incorporate a Do Not Track (“DNT“) feature that signals to the websites that you visit that you do not want to have your online activity tracked. At this time, our Website does not respond to DNT signals. Other third party websites may keep track of your browsing activities when they provide you with content, which enables them to customize what they present to you on their websites.

Third-Party Use of Cookies

We engage third-party service providers, including Google and Facebook, to serve interest based ads to you about our products and services as you browse the Internet. These third-party providers may use their own cookies tags to track your online activities and purchases in order to deliver targeted advertising based on your interests. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

Our primary purpose in collecting Personal Information is to provide you the products and services that you have ordered or requested with a safe, smooth, efficient, and customized experience. We may also use your Personal Information for the following business purposes:

• Assist you with setting up and managing your account with us.
• Resolve disputes.
• Troubleshoot problems and support.
• Collect and process payments and complete transactions.
• Provide you with information, products, or services that you request from us.
• Customize, measure and improve our services and content.
• Enforce our Terms of Use and the terms of this Policy.
• To carry out our obligations and enforce our rights arising from any agreements between you and us, including for billing and collection.
• To contact you about goods and services that may be of interest to you.
• To protect our interests, including establishing, exercising and defending legal rights and claims.
• As necessary to comply with legal requirements, to prevent fraud, to cooperate with law enforcement and regulatory authorities, and to stop other prohibited, illegal, or harmful activities.
• To notify you about changes to our Website or any products or services that we offer.
• For any other purpose with your consent.
• For purposes disclosed at the time you provide/we request your Personal Information or as otherwise set forth in this Policy.

Communications and Opt Out

By establishing an account or purchasing our goods or services, you may consent to receive periodic commercial/promotional text or email communications from us. If you do not want us to use your information in this way, please contact us at info@cwketc.com. This opt out will not apply to operational or informational emails related to your account and purchases. You may continue to receive promotional text or email messages for a short period while we process your request.

Disclosure of Your Information

We may disclose de-identified or aggregated information about our users, and information that does not identify any individual, without restriction. 

We may disclose Personal Information that we collect or you provide as described in this Policy:

• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• With your consent.
• For purposes disclosed at the time you provide/we request your Personal Information or as otherwise set forth in this Policy.

We may also disclose your Personal Information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

California Privacy Rights

California residents have the right to receive information that identifies any third party companies or individuals that the Company has shared your Personal Information with in the previous calendar year, as well as a description of the categories of Personal Information disclosed to that third party. You may obtain this information once a year and free of charge by contacting us at the address below.

Accessing and Correcting Your Information

You can review and change your Personal Information by logging into the Website and visiting your account profile page. 

You may also send us an email at info@cwketc.com to request access to, correct or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to access, correct, or delete information if we believe the accommodation would violate any law or legal requirement, cause the information to be incorrect, or if it is commercially unreasonable to do so.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes.

Contact Information

To ask questions or comment about this Policy and our privacy practices, contact us at: 

Phone Number: 916-936-5856

Email: info@cwketc.com

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